Libby is currently available for download in the app stores for iOS(link is external), Android(link is external), and Kindle Tablets(link is external). In order to prepare our frontline OverDrive support team of librarians across the state, we encourage you to try the app for yourself. We have also put together some resources to help you support the app for those early adopters who may have questions. This documentation will be rolled into the OverDrive support documentation as we know more about the app and how to best support it.
About Libby: https://meet.libbyapp.com/(link is external)
This website provides an overview of the app and some videos to help patrons get started.
Help Using Libby: https://help.libbyapp.com/(link is external).
This website includes instructions for Getting started, Searching, Borrowing, Streaming and downloading, Returning, Kindle Books, Holds, Library cards, Tags, Activity, Other tips, and Troubleshooting. For trickier issues, OverDrive is also available for frontline help through Marketplace or through this form: https://www.surveygizmo.com/s3/3216684/Libby-Support-Form(link is external).
OverDrive Training: https://cc.readytalk.com/cc/playback/Playback.do?id=9gn5pu(link is external)
This recorded webinar from OverDrive aims to help you learn how to get your first-time users started with Libby.
As always, the WPLC OverDrive Support Community(link is external) is there for you to help you answer questions that you can't answer on your own.
Please contact email@example.com for more information or with any questions.
(Copied from: https://www.wplc.info/libbyintro)