OverDrive's New Hold Redelivery is Live

​From OverDrive:

We are pleased to share that hold redelivery is now live. This feature gives users more control over their holds, helping your library connect more readers to the right book at the right time.

Detailed information about hold redelivery was sent in late November and early February—if you’re not familiar with this feature, you can learn more here.

Deliver Later Video

To support this feature, the auto-checkout setting has been removed from your library's OverDrive collection. Going forward, users will receive a notification when a hold is available prompting them to either borrow the book, select “deliver later,” or cancel the hold.

We invite you to visit our Resource Center for marketing and communication templates to help you share this update with your community.

Important notes:

• Help resources and in-app messaging are available in both Libby and the OverDrive app to guide users through this update.
• At this time, anyone using OverDrive on a Kobo device will need to manage holds (borrow, cancel, or have them delivered later) directly in Libby, the OverDrive app, or on your library's OverDrive website.

Please feel free to forward this message to additional staff at your library. Your Account Manager will be happy to answer questions to support your library through this change.

Happy Reading,
OverDrive