Continuing Education (CE) Archive
Please email nic@nflsoffice.org to request C.E. materials that are older than five years.
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2021 Continuing Education
Tech Days Webinar Series
September 15 - 16, 2021
Learn from experts without having to travel! Tech Days 2021 is a two-day series of webinars. When you participate in the four 90-minute sessions of the Tech Days webinar series, you’ll earn the same number of tech-related continuing education contact hours as you would from attending a one-day in-person workshop. All webinars are recorded, captioned, and available on the Resources page.
The Only Thing More Exhausting Than Having a Mental Illness is Pretending That You Don't
Presented by Carla Huston, Stetsonville Public Library and Provided by Wisconsin Valley Library Service
July 14, 2021
Nearly 20% of Americans experience some form of mental health issue, yet it can be the loneliest place. Carla Huston, director of the Stetsonville Public Library, presents a recorded webinar called “The Only Thing More Exhausting Than Having a Mental Illness is Pretending That You Don't.” This webinar is worth 1 contact hour and available on the WVLS YouTube Channel.
2021 Wisconsin Association of Public Libraries (WAPL) Annual Conference
May 4 - 7, 2021
If you participated live or will be watching recorded sessions, you may count both activities as Category B continuing education contact hours toward recertification. For this year’s online format of the conference, you may count one (1) contact hour for each session you attended or watched. Just fill out one Continuing Education Activity Report for each day the conference and list the sessions you attended.
From Plexiglass to Physical Distancing: Library Spaces in 2021
Presented by Curt Beyler, Brown County Library and Provided by Wisconsin Valley Library Service
April 15, 2021
Learning Objectives:
Top Tips For Online Presentations
Receive effective tips for making your virtual presentations more effective. Created as a teaching tool for presenters at the 2021 WAPL virtual conference, Jamie Matczak now shares these tips widely.
Presented by Jamie Matczak, CE Consultant at WI Valley Library System
April, 2021
Unconscious Bias in the Workplace
Watch this free 50-minute online training to learn what unconscious bias is, the many ways in which it is experienced, and how it can hinder the effectiveness of teams and organizations.
Presented by GovLoop Academy
March 16, 2021
Job & Career Search Using Labor Market Information
Review of the DWD website tools to assist in career development and job search. The webinar will focus on using the MyLMI Widgets, the Skills Explorer Tool, and WisConomy, the labor market data tool.
Presented by Maura Kirkham, Bureau of Workforce Information and Technical Support
February 10, 2021
Wild Wisconsin Winter Web Conference
This year's conference had 14 programs with tracks in Management, Small Libraries, Public Services and Marketing. The recordings, slides and hand outs are available at https://www.wildwiscwinterweb.com/post-conference-resources.html.
January 27-28, 2021
WISL PubLib - Treat Yo' Self (Self-Care in a Small Library)
Wisconsin's Small Library Section of WLA hosted a WISL PubLib session with the topic of self-care.
Presented by Angie Bodzislaw & Sara Klemann January 21, 2021
NO MBA REQUIRED: How to Engage Your Business Community (Library Journal webcast)
Discover the steps your fellow librarians are taking to support their business communities in meaningful ways.
Presented by Natalie Cannestra, Angela Doolin and Trevor Winn. Sponsored by GALE, A Cengage Company.
January 19, 2021
September 15 - 16, 2021
Learn from experts without having to travel! Tech Days 2021 is a two-day series of webinars. When you participate in the four 90-minute sessions of the Tech Days webinar series, you’ll earn the same number of tech-related continuing education contact hours as you would from attending a one-day in-person workshop. All webinars are recorded, captioned, and available on the Resources page.
The Only Thing More Exhausting Than Having a Mental Illness is Pretending That You Don't
Presented by Carla Huston, Stetsonville Public Library and Provided by Wisconsin Valley Library Service
July 14, 2021
Nearly 20% of Americans experience some form of mental health issue, yet it can be the loneliest place. Carla Huston, director of the Stetsonville Public Library, presents a recorded webinar called “The Only Thing More Exhausting Than Having a Mental Illness is Pretending That You Don't.” This webinar is worth 1 contact hour and available on the WVLS YouTube Channel.
2021 Wisconsin Association of Public Libraries (WAPL) Annual Conference
May 4 - 7, 2021
If you participated live or will be watching recorded sessions, you may count both activities as Category B continuing education contact hours toward recertification. For this year’s online format of the conference, you may count one (1) contact hour for each session you attended or watched. Just fill out one Continuing Education Activity Report for each day the conference and list the sessions you attended.
From Plexiglass to Physical Distancing: Library Spaces in 2021
Presented by Curt Beyler, Brown County Library and Provided by Wisconsin Valley Library Service
April 15, 2021
Learning Objectives:
- Discover low and high-cost changes to library spaces during a pandemic.
- Learn best practices for staff and public safety.
- Learn steps to opening a library incrementally and safely following a pandemic.
Top Tips For Online Presentations
Receive effective tips for making your virtual presentations more effective. Created as a teaching tool for presenters at the 2021 WAPL virtual conference, Jamie Matczak now shares these tips widely.
Presented by Jamie Matczak, CE Consultant at WI Valley Library System
April, 2021
Unconscious Bias in the Workplace
Watch this free 50-minute online training to learn what unconscious bias is, the many ways in which it is experienced, and how it can hinder the effectiveness of teams and organizations.
Presented by GovLoop Academy
March 16, 2021
Job & Career Search Using Labor Market Information
Review of the DWD website tools to assist in career development and job search. The webinar will focus on using the MyLMI Widgets, the Skills Explorer Tool, and WisConomy, the labor market data tool.
Presented by Maura Kirkham, Bureau of Workforce Information and Technical Support
February 10, 2021
Wild Wisconsin Winter Web Conference
This year's conference had 14 programs with tracks in Management, Small Libraries, Public Services and Marketing. The recordings, slides and hand outs are available at https://www.wildwiscwinterweb.com/post-conference-resources.html.
January 27-28, 2021
WISL PubLib - Treat Yo' Self (Self-Care in a Small Library)
Wisconsin's Small Library Section of WLA hosted a WISL PubLib session with the topic of self-care.
Presented by Angie Bodzislaw & Sara Klemann January 21, 2021
NO MBA REQUIRED: How to Engage Your Business Community (Library Journal webcast)
Discover the steps your fellow librarians are taking to support their business communities in meaningful ways.
Presented by Natalie Cannestra, Angela Doolin and Trevor Winn. Sponsored by GALE, A Cengage Company.
January 19, 2021
2020 Continuing Education
Accessible Libraries 101
Webinar presented by Angela Meyers, IFLS Library System
NCompass Live: Pretty Sweet Tech - Video Production: Tools, Tips and Tricks
December 20, 2020
Tech Days 2020
Trustee Training Week
August 24-28, 2020
Tips for Leading Productive Meetings with Microsoft Teams - New Horizons
Microsoft Teams offers a variety of ways to conduct and lead professional and effective meetings. During this webinar, you'll learn tips and tricks to see how you can utilize other applications in conjunction with Teams to have a productive meeting. You'll also gain a solid foundation on how to lead a successful online meeting. Handouts
July 8, 2020
Youth Services Programming Palooza
Presented by Shawn Brommer, Marge Loch-Wouters, Angela Meyers, and Tessa Schmidt
June 4, 2020
WiscNet Community Conversation: Connecting People & Strategies in a Strange Time - WiscNet
May 5, 2020
Curbside Service Webinar Recordings - DPI
April, 2020
This is a webinar in which four libraries shared their procedures and best practices around curbside service.
Unemployment Insurance Basics: Assisting Library Patrons
April 27, 2020
Department of Workforce Development
Giving Bad News - WVLS Webinar
April 10, 2020
“Giving Bad News” by Betsy Bleck, director of the Oconomowoc Public Library.
This presentation is worth 1 contact hour in Category C. Also linked in the text in the video is an activity sheet, resources, and a survey.
About this webinar: Giving bad news is seldom easy, especially for service-oriented library staff. It is, however, a regular part of the job. Bad news may cause anguish and agitation -- for both the person giving and receiving it! Learn how to deliver bad news in a tactful and direct way that ensures safety, defuses tension, and helps everyone involved retain a sense of dignity and pride. Learning objectives for this webinar include how to prepare to give bad news, how to deliver it, and how to follow up. Betsy Bleck is the director of the Oconomowoc Public Library, and certified in the "Prepare Training Program" by the Crisis Prevention Institute.
Mitigating COVID-19 When Managing Paper-Based, Circulating, and Other Types of Collections
March 30, 2020
Dr. David Berendes and Dr. Catherine Rasberry, from the Centers for Disease Control, provide an overview of the CDC’s guidance for community settings and environmental disinfection, and a discussion of how libraries, archives, and museums can help mitigate COVID-19 when working with paper-based, circulating, and other types of collections.
Advocacy from A to Z - ALSC Webinar
March 19, 2020
Let’s face it: one of the trends in the library industry is having to do more with less. How can you achieve your goals without sacrificing service when budgets and time are stretched thin? The key is advocacy. Join ALSC’s Advocacy and Legislation committee for an exploration of advocacy as it relates to children and children’s library services. You’ll get concrete tips on how to advocate for the patrons you serve, regardless of whether your advocacy happens at a local, state, or federal level. A&L will consider, too, the impact your advocacy can have on your community and profession.
Web Accessibility Tips and Tools
Provided via WiLS World Shorts, by Ashley Dzick, Adjunct Professor - Milwaukee School of Engineering
March 13, 2020
An Introduction to Creating a Library Marketing Plan
February 13, 2020
Mark Ibach and Jamie Matczak, along with Kathy Dempsey, discuss how a library can create a marketing plan using "The Cycle of True Marketing." They introduce a template that will be finalized soon and available for use.
Wild Wisconsin Winter Web Conference
January 22-23, 2020
Compassionate Accountability: Dealing with Problem Behaviors in the Library
January 16, 2020
Sponsored by the Nicolet Federated Library System
Presented by Emily Rogers & Karla Giraldez - Brown County Library
The Librarian's Guide to Homelessness by Ryan Dowd
January through December, 2020
Webinar presented by Angela Meyers, IFLS Library System
NCompass Live: Pretty Sweet Tech - Video Production: Tools, Tips and Tricks
December 20, 2020
Tech Days 2020
- Change is a Constant: Technology, Service, and Constant Change — recording | slides | CE activity report form
- Mind the Gap: How to Navigate Your Way Across the Digital Divide — recording | slides | CE activity report form
- Productivity and Technology — recording | slides | handout with links | chat log Q&A | CE activity report form
- Technology Training for Non-Techies — recording | slides | CE activity report form
Trustee Training Week
August 24-28, 2020
Tips for Leading Productive Meetings with Microsoft Teams - New Horizons
Microsoft Teams offers a variety of ways to conduct and lead professional and effective meetings. During this webinar, you'll learn tips and tricks to see how you can utilize other applications in conjunction with Teams to have a productive meeting. You'll also gain a solid foundation on how to lead a successful online meeting. Handouts
July 8, 2020
Youth Services Programming Palooza
Presented by Shawn Brommer, Marge Loch-Wouters, Angela Meyers, and Tessa Schmidt
June 4, 2020
WiscNet Community Conversation: Connecting People & Strategies in a Strange Time - WiscNet
May 5, 2020
Curbside Service Webinar Recordings - DPI
April, 2020
This is a webinar in which four libraries shared their procedures and best practices around curbside service.
Unemployment Insurance Basics: Assisting Library Patrons
April 27, 2020
Department of Workforce Development
Giving Bad News - WVLS Webinar
April 10, 2020
“Giving Bad News” by Betsy Bleck, director of the Oconomowoc Public Library.
This presentation is worth 1 contact hour in Category C. Also linked in the text in the video is an activity sheet, resources, and a survey.
About this webinar: Giving bad news is seldom easy, especially for service-oriented library staff. It is, however, a regular part of the job. Bad news may cause anguish and agitation -- for both the person giving and receiving it! Learn how to deliver bad news in a tactful and direct way that ensures safety, defuses tension, and helps everyone involved retain a sense of dignity and pride. Learning objectives for this webinar include how to prepare to give bad news, how to deliver it, and how to follow up. Betsy Bleck is the director of the Oconomowoc Public Library, and certified in the "Prepare Training Program" by the Crisis Prevention Institute.
Mitigating COVID-19 When Managing Paper-Based, Circulating, and Other Types of Collections
March 30, 2020
Dr. David Berendes and Dr. Catherine Rasberry, from the Centers for Disease Control, provide an overview of the CDC’s guidance for community settings and environmental disinfection, and a discussion of how libraries, archives, and museums can help mitigate COVID-19 when working with paper-based, circulating, and other types of collections.
Advocacy from A to Z - ALSC Webinar
March 19, 2020
Let’s face it: one of the trends in the library industry is having to do more with less. How can you achieve your goals without sacrificing service when budgets and time are stretched thin? The key is advocacy. Join ALSC’s Advocacy and Legislation committee for an exploration of advocacy as it relates to children and children’s library services. You’ll get concrete tips on how to advocate for the patrons you serve, regardless of whether your advocacy happens at a local, state, or federal level. A&L will consider, too, the impact your advocacy can have on your community and profession.
Web Accessibility Tips and Tools
Provided via WiLS World Shorts, by Ashley Dzick, Adjunct Professor - Milwaukee School of Engineering
March 13, 2020
An Introduction to Creating a Library Marketing Plan
February 13, 2020
Mark Ibach and Jamie Matczak, along with Kathy Dempsey, discuss how a library can create a marketing plan using "The Cycle of True Marketing." They introduce a template that will be finalized soon and available for use.
Wild Wisconsin Winter Web Conference
January 22-23, 2020
Compassionate Accountability: Dealing with Problem Behaviors in the Library
January 16, 2020
Sponsored by the Nicolet Federated Library System
Presented by Emily Rogers & Karla Giraldez - Brown County Library
The Librarian's Guide to Homelessness by Ryan Dowd
January through December, 2020
2019 Continuing Education
WebJunction offered 5 webinars throughout 2019 with over 200 people attending:
Compassionate Accountability: Dealing with Problem Behaviors in the Library - December 5, 2019
Sponsored by the Nicolet Federated Library System
Presented by Emily Rogers & Karla Giraldez - Brown County Library
2019 WLA Conference Sessions - October 2010
This year WLA was able to make three sessions and the keynote available as recordings for everyone, whether you were able to attend or not:
Digital Byte: Forms for Public Library Certification - April 12, 2019
Jamie Matczak, Education Consultant with WVLS, talks about filling out the activity report and annual summation form for public library certification in Wisconsin.
Plain Language for More Effective Communication - April 8, 2019
Sponsored by ALS, BLS, IFLS, KCLS, LLS, MCFLS, MCLS, MLS, NFLS, OWLS, SCLS, SWLS, WLS, and WRLS
NEWI Youth Services and SLP 2019 Workshop - January 21 & 22, 2019
Sponsored by the Northeastern Wisconsin (NEWI) continuing education partnership
Youth Services & SLP 2019 Workshop resources
What I Wish I Had Known: Reflections of a Public Library Director - January 31, 2019
Provided by the Wisconsin Valley Library Service Activity Sheet(Live) Slides Recording
Wild Wisconsin Winter Web Conference - January 23-24, 2019
Wednesday Sessions:
Rethinking Programming - January 9, 2019
Provided by the Wisconsin Valley Library Service Slides Recording
- Scams, Fraud and Identity Theft: How Libraries Can Help
- Public Libraries Partner to Respond to the Opioid Crisis
- Advocacy 101: When Advocacy Becomes Second Nature
- Doing the Work Externally and Internally: Race, Equity, Diversity and Inclusion
- Community Health Challenges: Training, Language and Programming for Libraries
Compassionate Accountability: Dealing with Problem Behaviors in the Library - December 5, 2019
Sponsored by the Nicolet Federated Library System
Presented by Emily Rogers & Karla Giraldez - Brown County Library
2019 WLA Conference Sessions - October 2010
This year WLA was able to make three sessions and the keynote available as recordings for everyone, whether you were able to attend or not:
- Keynote speaker Ijeoma Oluo (So You Want to Talk About Race)—the speech starts at about 17:30.
- Putting Equity, Diversity, and Inclusion into Action: Forming a Staff-Led EDI Committee at Waukesha Public Library
- Get Ready for 2020! Voter Education & Registration Assistance Program (VERAP)
- Defusing Tense Situations and Setting Effective Limits
Digital Byte: Forms for Public Library Certification - April 12, 2019
Jamie Matczak, Education Consultant with WVLS, talks about filling out the activity report and annual summation form for public library certification in Wisconsin.
Plain Language for More Effective Communication - April 8, 2019
Sponsored by ALS, BLS, IFLS, KCLS, LLS, MCFLS, MCLS, MLS, NFLS, OWLS, SCLS, SWLS, WLS, and WRLS
- Videos used in the webinar: Active Voice. Power of Simple Words.
- Plain language makes it easier for the public to read, understand, and use government communications. Learn more at https://plainlanguage.gov/.
- Eye tracking involves measuring either where the eye is focused or the motion of the eye as an individual views a web page. Learn more at https://www.usability.gov/how-to-and-tools/methods/eye-tracking.html.
NEWI Youth Services and SLP 2019 Workshop - January 21 & 22, 2019
Sponsored by the Northeastern Wisconsin (NEWI) continuing education partnership
Youth Services & SLP 2019 Workshop resources
What I Wish I Had Known: Reflections of a Public Library Director - January 31, 2019
Provided by the Wisconsin Valley Library Service Activity Sheet(Live) Slides Recording
Wild Wisconsin Winter Web Conference - January 23-24, 2019
Wednesday Sessions:
- Pull Your Shelf Together
- A Step-by-Step Guide to Library Hiring
- 60 Teen Programs in 60 Minutes
- Great Expectations: Customer Service and the Future of Libraries
- What Makes a Great Children's Librarian?
- Silos No More: Harness Library Wide Teams for Success
- Let's Talk About Race
- What They Didn't Teach You in Library School: The Cycle of True Marketing
- WHY-brarian
- How to Better Leverage Library Resources for Marketing Success
- Big Programs, Little Budget
- Step Up Your Library Signage
- Size Doesn't Matter: Transforming Big Ideas Into Small Library Environments
- Self Care: Preventing Burn Out
Rethinking Programming - January 9, 2019
Provided by the Wisconsin Valley Library Service Slides Recording
2018 Continuing Education
Libraries Rock at Summer Planning (February 2018)
Apps for All: Useful applications, websites & resources for libraries (February 2018)
Recording Slides Handout
Wild Wisconsin Winter Web Conference (January 2018)
Recordings, Slides & Resources
Apps for All: Useful applications, websites & resources for libraries (February 2018)
Recording Slides Handout
Wild Wisconsin Winter Web Conference (January 2018)
Recordings, Slides & Resources
2017 Continuing Education
Practical Graphic Design for Libraries (November 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording webaim typekit Edmonton PL
Promoting Your Collections: Merchandising and More (November 2017)
Recording
Snapchat, Facebook, Twitter: Using Video to Market Library Services (October 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Slides
Are You Being Served? Programming for Emerging Adults (October 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Slides
Data Informed Collection Development (10/16/17)
Grassroots Meeting (10/5/17)
Database Overview (September 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Handout
Tips for Building a Well-Rounded Collection for Youth (September 2017)
Recording
Help! Are These People for Real? (9/15/17)
Wisconsin Trustee Training Week (August 2017)
Recordings and Resources CE Activity Report
Effectively Managing Customer Behaviors (July 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Slides
Adult Selection Tools (May 2017)
Recording
Data Into Action: Or, Translating Your Web Statistics Into To-Dos (May 2017)
Recording
Making a Collection Count (April 2017)
Recording
PowerUp! Teen Leadership in Your Library and Beyond (March 2017)
Recording
30-Minute Thursday: Big Ideas with an Itty-Bitty Budget (February 2017)
Recording
The All-Generation Library (February 2017)
Recording
Wild Wisconsin Winter Web Conference (January 2017)
Recordings & Slides
Additional CE Activity Reports
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording webaim typekit Edmonton PL
Promoting Your Collections: Merchandising and More (November 2017)
Recording
Snapchat, Facebook, Twitter: Using Video to Market Library Services (October 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Slides
Are You Being Served? Programming for Emerging Adults (October 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Slides
Data Informed Collection Development (10/16/17)
Grassroots Meeting (10/5/17)
Database Overview (September 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Handout
Tips for Building a Well-Rounded Collection for Youth (September 2017)
Recording
Help! Are These People for Real? (9/15/17)
Wisconsin Trustee Training Week (August 2017)
Recordings and Resources CE Activity Report
Effectively Managing Customer Behaviors (July 2017)
This program was provided in partnership with the Wisconsin Valley Library Service.
Recording Slides
Adult Selection Tools (May 2017)
Recording
Data Into Action: Or, Translating Your Web Statistics Into To-Dos (May 2017)
Recording
Making a Collection Count (April 2017)
Recording
PowerUp! Teen Leadership in Your Library and Beyond (March 2017)
Recording
30-Minute Thursday: Big Ideas with an Itty-Bitty Budget (February 2017)
Recording
The All-Generation Library (February 2017)
Recording
Wild Wisconsin Winter Web Conference (January 2017)
Recordings & Slides
Additional CE Activity Reports
- Summer Planning and Beyond - 2/2/17
- Positive Interactions - 2/14/17
- Play to Your Strengths - 3/16/17
- CCBC Choices: Great New Books - 4/12/17
- Decoding Databases - 5/3/17
- (Marinette) Creating Top Notch Service - 5/4/17
- (Door County) Creating Top Notch Service - 5/11/17
2016 Continuing Education
Growing a Library Edible Garden
Rethinking Adult Programming
Toddlers and Tablets in Storytime
Asking the Right Questions: User Design Experience for Libraries
Decoding Databases (Handouts)
Grassroots Meeting
Measurable Outcomes (Kymberley Pelky)
Down and Dirty with Social Media
Bite-Sized Training: Transforming Staff Development for Busy Employees
Poverty Awareness Through Library Engagement
PowerPoint
Managing Employee Performance: Or, How to Boss Your Friends Around
Recording (Slides and Hand outs are not available for this program.)
Ditching Dewey
A Toolbox for More Effective Communication In-Person and Online
Handout
Who's in Charge Here? Harnessing the Power of Homeschoolers
Summer Program Planning & Beyond
30-Minute Thursday: Staying Positive in the Face of Negativity
30-Minute Thursday: Services & Programs for Small Libraries
Wild Wisconsin Winter Web Conference
Recordings & Slides
Trustee Training Week - 8/22/16-8/26/16
Rethinking Adult Programming
Toddlers and Tablets in Storytime
Asking the Right Questions: User Design Experience for Libraries
Decoding Databases (Handouts)
Grassroots Meeting
Measurable Outcomes (Kymberley Pelky)
Down and Dirty with Social Media
- Recording
- Resources Laura mentioned
- CoSchedule
- HubSpot Editorial Calendar
- Pinterest Scrappin' Michelle Editorial Calendar
- Laura's Books:
Bite-Sized Training: Transforming Staff Development for Busy Employees
Poverty Awareness Through Library Engagement
PowerPoint
Managing Employee Performance: Or, How to Boss Your Friends Around
Recording (Slides and Hand outs are not available for this program.)
Ditching Dewey
A Toolbox for More Effective Communication In-Person and Online
Handout
Who's in Charge Here? Harnessing the Power of Homeschoolers
Summer Program Planning & Beyond
- Shoe Dyploma
- Kymberley's Hand Out (elevator speeches, from the ALA Website)
30-Minute Thursday: Staying Positive in the Face of Negativity
30-Minute Thursday: Services & Programs for Small Libraries
Wild Wisconsin Winter Web Conference
Recordings & Slides
Trustee Training Week - 8/22/16-8/26/16
