Interlibrary Loan (ILL)

 Contacts
Holly Handt
(5 AM - 1 PM)
920-448-4410 Ext. 7
hhandt@nflsoffice.org

ILL Quick Links​

• WISCAT Login for OWLS Libraries
• Book Club Titles
• In Constant Demand List
• OCLC Library Symbol Directory
• WorldCat
• UW-Madison​

Maintaining ILL Accounts in Sierra

• Add an ILL Account in Sierra
• Edit an ILL Account in Sierra
• Change an Expiration Date for an ILL Account in Sierra

ILL and WISCAT Information

• ​​WISCAT 101: Instructional Videos, Handouts, and FAQ
• OCLC Libraries - Lending Instructions
• RL&LL - WISCAT Webinars, In-demand Lists and Contact Info
• Borrowing Instructions and Common Issues

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Nicolet Federated Library System and OWLSnet Deliveries

Through an agreement between the NFLS and the OWLSnet Libraries, the public and academic libraries of WI, MN, ND & SD are all connected via the following Delivery Networks: SCLS (South Central Library System) and Minitex

Delivery Quick Links​ 

• Order OWLSnet Supplies 
  • http://owlsweb.org/owlsnet/delivery/Contact

Transit Slips and Tub Tags

• Printable Tub Tags for all NFLS Libraries
• ​Pink NFLS ILL Transit Slips ​(​image)
  • ​​Contact Holly Handt to order more
• ​​​​​Courtesy Return NFLS Transit Slips
• OWLSnet Generic Transit Slips
• South Central Library System Routing Labels​ ​
• Minitex Courtesy Return ​​​​ ​​

Guidelines

• ILL Loan/Delivery Guidelines for All NFLS Libraries
• Did you receive ​ILL items you didn't order?
• Padded Envelopes Guidelines
• Waltco Water Damage Claim Form Guidelines
  

Waltco Delivery Information

• NFLS/Waltco Delivery Schedule
• OWLS/Waltco Delivery Schedule
• ​Waltco Manifest (click to download)
• Waltco Water Damage Claim Form​
  • Waltco Water Damage Claim Form Guidelines
  • ​Order Delivery Tubs & Bags​​
    • http://owlsweb.org/owlsnet/delivery/Contact
      • If ordered supplies are not received within two business days, please email Waltco.
      • Return broken and cracked tubs to NFLS.
• Having Waltco problems? Please email pictures a detailed message to ​Holly Handt.
• Is your delivery over an hour past your scheduled delivery time, contact the Waltco Dispatch office (Please take weather into consideration before calling)
  • After contacting Waltco, please contact Holly Handt at NFLS so she can follow up.
• ​If your library is going to be closed and it's not a legal holiday, please let Holly Handt at NFLS know.  Holly will contact Waltco.  

Waltco Contacts 
Green Bay Dispatch
(Customer Service)
920-499-9841 Ext 0 

Iron Mountain Dispatch
800-709-9811

Wausau Dispatch Office
800-541-6251

Waltco Corporate Office
800-628-3786
​
Brenda Moser
Account Manager
920-884-7451

Brown County Library Deliveries

• WISCAT Login for Brown County
• Delivery Guidelines between NFLS and BCL: Prepare BCL Tub/Bag Exchange
• Printable Tub tags (or contact Holly Handt for more):  ​ASH     CEN      DK      EA      KR      PUL     SW     WH      WRI       (BLANK) WALTCO-DO NOT ​OPEN