David Lee King has some ideas on how to "Stay On Track With Tech":
Our world is going through some major technology upheavals. The way many of us do simple things like reading a book is changing, and these transitions affect libraries. What once worked may not work anymore.
Most likely your library still has traditional customers who ask questions at the reference desk and check out physical books. You also have a new breed of library customer who brings in any number of electronic devices and expects those devices to work with your library’s technology. They want to plug into your public computers. They want to connect to the library’s Wi-Fi network. They want to upload and download content from their device to Facebook, Instagram, or YouTube. They want to download ebooks, digital audiobooks, and music. And they want to recharge their devices.
Libraries need to figure out how to serve this new subset of their customer base. If we aren’t successful in making this technology transition, patrons who have transitioned already will simply bypass the library by finding answers (though not always the best ones) through Google, purchasing books through Amazon, or downloading music from iTunes.
Technology affects our traditional users too. The books, magazines, and newspapers they love to read are moving to digital formats. Library staff must be ready to help these customers find their news and entertainment sources in online and digital formats.
Here are some things you can do right now to futureproof your library.
Having no plan for staying on top of technology change guarantees failure and irrelevance. Instead of that bleak outlook, let’s learn to ride these technology changes as they happen and be ready and waiting for our customers when they come to us with new tools and questions.
John's collection of tech tips, trends, and training for NFLS librarians
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