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Who's Listening? Who Has Access? (by Kerri at SCLS)

12/6/2018

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The shopping season is underway! The ACLU's article "The Privacy Threat From Always-On Microphones Like the Amazon Echo" about the privacy implications of “always-on” recording devices came across my path yesterday, and it got me thinking and looking for a good video or two that would highlight some of the current concerns about "smart," internet-connected devices. I found these two, which I think are definitely worth a view.

(9 min) "What your smart devices know (and share) about you"- Once your smart devices can talk to you, who else are they talking to? Kashmir Hill and Surya Mattu wanted to find out -- so they outfitted Hill's apartment with 18 different internet-connected devices and built a special router to track how often they contacted their servers and see what they were reporting back. The results were surprising -- and more than a little bit creepy. Learn more about what the data from your smart devices reveals about your sleep schedule, TV binges and even your tooth-brushing habits -- and how tech companies could use it to target and profile you. (This talk contains mature language.)

(17 min) "Internet of Things Security" - Ken Munro shows us how insecure Internet of Things products are and how easy it is to hack them. The big question is: how can we use these products in a safe way?

The takeaway for me from the videos was not that IoT devices = BAD, but that users of these devices should be aware of the privacy and security implications. If you are considering purchasing devices that connect to the internet (and there are a lot of them these days!), make sure you know what you're getting into and weigh the potential loss of privacy (and security risks) with the benefit these devices will bring to your home.

And if you opt for smart devices, here are some of the security recommendations from the second video:
  • use long, STRONG passwords
  • use PINs that are longer than 4 digits on smart phones 
  • apply patches and updates to your devices
  • don't buy products for which you're not sure about the privacy or security

​I'm still looking for some good articles about IoT devices and their uses in libraries. So far I've found a couple that talk about the potential (people counting, program attendance, etc), but none that really weigh in on what patron privacy concerns there may be. (If you have any recommendations, please let me know!)

What internet-connected smart devices have you added to your home? Your library? What do you love or hate about them?

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