Jerks With Homes: How to deal with members of the public who are being jerks about homeless folks (Ryan Dowd Seminar)

1-Hour Live Webinar

Some of the issues covered:

• How to sort out bigotry from “legitimate” concerns.
• How flight attendants can teach you a valuable skill.
• How to combat the dehumanization of people.

 
When: Thursday, July 23 from 1:00 pm - 2:00 pm Central time
Cost: Since Wisconsin has a current statewide membership for this training package, staff in our libraries can take this webinar at no additional cost.

Pre-Registration Required: https://us02web.zoom.us/webinar/register/3615839714291/WN_oQLKFfYJRWe5ggB3-fYWHw
 
A recording (with closed captioning) will be available on NicheAcademy.com a few days after the live event.
 
Presented by Ryan Dowd:

• Author of the American Library Association book, The Librarian’s Guide to Homelessness.
• Executive Director of a large homeless shelter outside of Chicago.
• Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

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Supervisors & Department Heads: please share this info with your staff. If someone on your staff does not have a work email address, please contact Joy Schwartz with their alternate email address and she’ll send them a personalized invitation.