Wednesday, November 20, 2019 | 1-2 p.m. Central
You've surveyed your patrons, collected great outcome data, and learned more about what your patrons value...
Now, how can you begin implementing changes based on the outcomes you’ve gathered? In this free webinar, you’ll learn how your peers have taken action—and how you can, too—using results gathered from Project Outcome surveys.
This webinar is open to everyone. PLA’s Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. Learn more at www.projectoutcome.org.